Data Protection

Last Updated: October 29, 2023

Thank you for visiting Hogller’s website. At Hogller, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly and in accordance with all applicable data protection laws and regulations. This Data Protection page is designed to inform you about how we collect, use, and protect your personal data when you interact with our website.

1. Data Controller

Hogller, referred to as “we,” is the data controller responsible for the processing of your personal data.

If you have any questions or concerns related to your data privacy, you can contact us at:

Hogller [Insert Address] [Insert City, State, Zip Code] Email: [Insert Email Address]

You can find further contact details for the controller in the imprint.

2. Data Protection Officer

We have designated a Data Protection Officer (DPO) who can be reached at the following address:

If you have any questions, complaints or suggestions regarding data protection or if you want to obtain access to your personal data, please send an email to Data@Hogller.com or a letter to the above postal address with the addition “Data protection”.

Contact details data protection officer:

Dr …

[Insert DPO Address]

[Insert DPO Phone]

[Insert DPO Fax]

[Insert DPO Email Address]

3. Legal Basis for Data Processing

We collect and process your personal data only when it is allowed by law or with your explicit consent. The legal bases for processing your data are as follows:

• • Contractual Necessity (GDPR Article 6(1)(b)): Data processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legitimate Interests (GDPR Article 6(1)(f)): Data processing is necessary for the legitimate interests of the controller or a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
  • Statutory Obligation (GDPR Article 6(1)(c)): Data processing is necessary for compliance with a legal obligation to which the controller is subject.
  • Consent (GDPR Article 6(1)(a)): Data processing is based on the explicit consent of the data subject.

• Section 26 of the German Federal Data Protection Act (BDSG): Data processing for employment-related purposes

4. Data Processed for Order Processing

We use data you provide during the order process (e.g., name, addresses, email addresses, bank details) to fulfill contracts or execute pre-contractual measures. We may also process the data you provide to inform you of other interesting products from our portfolio.

Purposes of Order Data Processing

• Order Acceptance and Fulfillment: We process order data to accept orders, ship goods, bill customers, process payments, provide customer service, collect debts, and, where applicable, execute or defend against legal claims arising from the supply relationship.
• External Service Providers: We work with external service providers (e.g., call center agencies) to support order processing. These service providers process your data exclusively according to our instructions and not for their own purposes.
• Debt Collection: If you fail to pay bills despite repeated reminders, we may transmit data to debt collection agencies for the purpose of fiduciary collection.

5. Data Processed for Shipping

We cooperate with various transport companies to ship the ordered goods. We forward the data required to deliver the ordered goods to these transport companies.

• Direct Shipping: If you order goods from third-party vendors (additional purchase products), we may forward your data to these vendors for the purpose of direct shipping.
• Shipment Tracking: We work with external service providers to control shipments and ensure proper delivery of ordered goods.

6. Data Processed for Credit Checks

We generally provide you with various payment options. If you choose an insecure payment method (e.g., purchase on account), we have a legitimate interest in protecting ourselves from possible defaults on payment.

• Creditworthiness Assessment: We may obtain creditworthiness information from infoscore Consumer Data GmbH or CRIF GmbH before allowing you to use certain payment methods.
• Score Values: The credit check may include probability values (score values) calculated on the basis of scientifically recognized mathematical and statistical procedures, taking address data, among other things, into account. Your interests worthy of protection will be taken into account in accordance with legal requirements.

7. Data Collected When Visiting Our Website

When you visit our website, we automatically collect the following data:

• IP address
• Date and time of your visit
• Time zone difference from Greenwich Mean Time (GMT)
• Content of your requests (specific pages)
• Access status/HTTP status code
• Data quantity transmitted
• Website from which your request originates
• Browser and operating system
• Language and version of your browser software

8. Use of Cookies

Our website uses cookies to enhance the user experience and provide you with personalized content. Cookies are small text files that are stored on your device when you visit our website. They help us remember your preferences, track your website usage, and deliver relevant advertising.

Types of Cookies We Use

• Necessary Cookies: These cookies are essential for the website to function properly and allow you to access basic features. They are automatically set when you access the website and cannot be disabled.
• Functional Cookies: These cookies help us improve the functionality of our website and provide you with a better user experience. They allow us to remember your preferences, such as language settings and login information.
• Analysis and Advertising Cookies: These cookies allow us to track website usage and analyze visitor behavior. This data helps us understand how people use our website and make improvements. We may also use this data to deliver targeted advertising.

Your Options Regarding Cookies

You can control how cookies are used on your device by adjusting your web browser settings. You can choose to block all cookies, allow only certain types of cookies, or be notified when a website wants to set a cookie. You can also delete cookies that have already been set.

Please note that disabling cookies may affect the functionality of our website.

9. Processing of Personal Information When Contacting Us

Data Collected: Contact form submissions, including email addresses and, if provided, names, 

phone numbers, or addresses of designated contact persons.

Purpose:

• To answer your queries and provide you with relevant information.
• To negotiate, conclude, and perform contracts.
• To send you information about our products and services.

10. Email Newsletter

Subscribing: You will receive our newsletter only if you provide explicit consent via our user interface.

Consent Confirmation: We use a double opt-in procedure; you will receive an email asking you to confirm your subscription. If you do not confirm within 24 hours, your data will be deleted.

Data Required: We only require your email address. Providing your name is optional.

Data Usage: We use your email address to send you our newsletter.

Revoking Consent: You can unsubscribe from the newsletter at any time using the provided link in the newsletter, by emailing [Insert Email Address], or by contacting us via the details in our contact information.

11. Online Applications for Vacancies

Purpose: To process job applications and carry out the application procedure.

Data Collection: Only data provided in mandatory fields is processed.

Retention: In the event of an unsuccessful application, data will be retained for up to two years with your express and revocable consent.

Right to Object: You may object to the processing of your personal data at any time.

12. Web Analysis Services

We use web analysis services to collect and analyze data about how visitors use our website. This data helps us understand how visitors interact with our website, so we can make improvements to the website’s design, layout, and functionality.

The web analysis services we use collect data such as:

• IP address: This is a unique identifier that is assigned to each device that connects to the internet. We use IP addresses to identify visitors to our website and to track their website usage.
• Browser and operating system: This information helps us understand what types of devices and software our visitors are using. This information can be used to optimize our website for different devices and browsers.
• Referrer URL: This is the URL of the website that a visitor came from before visiting our website. This information helps us understand how visitors are finding our website.
• Time spent on site: This is the amount of time that a visitor spends on our website. This information helps us understand how visitors are using our website and which pages are most popular.
• Clickstream data: This is a record of the pages that a visitor visits on our website and the links that they click on. This information helps us understand how visitors are navigating our website and which pages are most interesting.

The web analysis services we use may also collect other data, such as the time of day that a visitor visits our website, the language settings of their browser, and the type of device they are using.

We use the data collected by web analysis services to:

• Improve the design and layout of our website: We use the data to understand how visitors interact with our website and to identify areas where we can improve the website’s design and layout.
• Make our website more user-friendly: We use the data to make it easier for visitors to find the information they are looking for and to navigate our website.
• Deliver relevant content: We use the data to understand the interests of our visitors and to deliver content that is relevant to them.
• Measure the effectiveness of our marketing campaigns: We use the data to track the effectiveness of our marketing campaigns and to identify areas where we can improve our campaigns.

The web analysis services we use may transfer data to countries outside of the European Union (EU). These countries may not have the same level of data protection as the EU. However, we have taken steps to protect your data, such as requiring the web analysis services to comply with contractual obligations regarding data security and data protection.

You can opt out of web analysis by using the following methods:

• Browser settings: Most web browsers allow you to block cookies. You can block all cookies or only cookies from specific websites.
• Third-party opt-out tools: There are a number of third-party opt-out tools that you can use to opt out of web analysis. These tools typically allow you to opt out of multiple web analysis services at once.

13. Data Transfer

Certain data collected may be transferred to countries outside the European Economic Area (EEA). These transfers are protected by appropriate safeguards and contractual agreements to ensure your data remains secure.

14. Data Storage

Data Storage Duration

We store your data for as long as this is necessary to fulfill the purpose for which it was collected, to comply with legal obligations, and to fulfill contractual obligations. The storage duration may vary depending on the specific purpose of the data processing.

For example, we may store your IP address and website usage data for a short period of time to protect the security of our website. We may store your cookie preferences for a longer period of time to provide you with a personalized experience. We may store your order data for the duration of the contract and for a period of up to ten years thereafter to comply with legal obligations.

You are not obliged to provide the data requested for order processing, shipping, or credit checks. However, failure to provide the requested data may prevent us from fulfilling the contract or providing you with certain services.

For example, if you do not provide your name and address, we will not be able to ship your order. If you do not provide your bank account details, we will not be able to process your payment.

Data Storage Obligations

We are subject to various legal obligations regarding the storage of your personal data. For example, we are obliged to store order data for a period of ten years after the fulfillment of the contract in order to comply with tax and commercial law obligations.

We also have a legitimate interest in storing certain data for a longer period of time, such as for security purposes or to improve our services. For example, we may store anonymized website usage data for a longer period of time in order to analyze website traffic and improve our website design.

15. Your Rights as a Data Subject

Under the General Data Protection Regulation (GDPR), you have the following rights:

Right to Access: You have the right to access your personal data stored by us and to request information about its processing. This includes information about the purpose of the processing, the categories of personal data concerned, the recipients of the data, and the planned duration of the storage.

Right to Rectification: You have the right to have inaccurate personal data rectified without undue delay. This includes the right to have incomplete personal data completed.

Right to Erasure: You have the right to have your personal data erased under certain conditions. These conditions include where the data is no longer necessary for the purposes for which it was collected, where you have withdrawn your consent, where you object to the processing, where the processing is unlawful, or where erasure is required to comply with a legal obligation.

Right to Restriction of Processing: You have the right to restrict the processing of your personal data under certain conditions. These conditions include where you contest the accuracy of the data, where the processing is unlawful, where you object to the processing, or where we are awaiting verification of your legitimate interests.

Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format. You also have the right to transmit this data to another controller without hindrance from us, where technically feasible.

Right to Object: You have the right to object to the processing of your personal data on grounds relating to your particular situation. This applies to processing based on our legitimate interests or the legitimate interests of a third party. You also have the right to object to processing for direct marketing purposes.

Right to Withdraw Consent: If you have given consent to the processing of your personal data, you can withdraw your consent at any time. This will not affect the lawfulness of the processing carried out before you withdrew your consent.

We are committed to protecting your privacy and will respond to your requests promptly and in accordance with the GDPR. Under applicable data protection laws, you have specific rights related to your personal data.

If you have any questions or wish to exercise your data protection rights, please contact us using the details provided in the “Contact Information” section of this policy.

16. Contact Information

Thank you for taking the time to review our Data Protection page. If you have any questions or concerns, please do not hesitate to reach out to our Data Protection Officer or contact us directly. Your privacy is important to us, and we are committed to protecting your personal data.

Contact Information:
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Hogller Version: October 29, 2023