Data Protection
Last Updated: May 22, 2025
At Hogller, your privacy matters to us. We are committed to handling your personal data responsibly, transparently, and securely whenever you interact with our website, place orders, or use our services. This page outlines how we collect, use, and safeguard your data.
1. Who Handles Your Data
When you interact with Hogller, we act as the responsible party for the handling of your personal information. If you have any questions or concerns about how your data is being processed, you are welcome to reach out via our Contact Us page.
2. Why We Collect and Use Personal Data
We only process your data for clear and legitimate reasons. These include:
- Fulfilling orders and managing deliveries
- Providing customer support and responding to your inquiries
- Managing payments, invoicing, and, if necessary, debt collection
- Improving our website and user experience through analytics
- Sending you information about our products and services (with your consent)
3. What Data We Collect
During Order Processing
We collect details such as your name, address, email, and payment information to process and fulfill your orders.
For Deliveries
We share necessary shipping details with our logistics partners to ensure proper and timely delivery.
For Credit Checks
In certain payment scenarios (e.g., purchase on account), we may assess creditworthiness through reputable third-party services to reduce financial risks.
While Browsing Our Website
We automatically collect technical data such as:
- IP address
- Time and date of visit
- Browser and operating system details
- Referrer URL
- Pages visited and interaction patterns
Through Cookies
Our website uses cookies to:
- Ensure website functionality
- Remember your preferences
- Analyze usage for improvement
- Provide tailored content or ads (where applicable)
You can manage cookie settings in your browser at any time. Please note that disabling some cookies may impact the site’s functionality.
4. Contact Forms and Inquiries
When you use our forms to get in touch, we collect the information you provide (such as your name, email, phone number) in order to respond to your request and assist you accordingly.
5. Email Newsletters
We only send newsletters if you actively subscribe and confirm your subscription. You may unsubscribe at any time using the link in the email or by visiting our Contact Us page.
6. Job Applications
If you apply for a job through our website, we process your submitted information solely for recruitment purposes. If your application is unsuccessful, your data may be retained for up to two years with your permission, unless you request deletion sooner.
7. Web Analytics
We use analytics tools to understand how users interact with our website. This includes:
- Time spent on pages
- Navigation behavior
- Device type and browser language
- Click paths and referring websites
This data helps us optimize our website and improve usability. You may opt out of analytics by adjusting your browser or using available third-party tools.
8. Data Transfers
In certain cases, your data may be transferred to service providers in other countries. In all such cases, we ensure that appropriate safeguards are in place to protect your information.
9. Data Retention
We retain personal data only as long as needed for the specific purpose for which it was collected or to meet legal or contractual requirements. For example:
- Order data may be stored for up to ten years
- Technical usage data is typically kept for a short duration for security purposes
- Cookie preferences may be retained to maintain your browsing experience
10. Your Rights
You have the right to:
- Request access to your personal data
- Correct inaccurate or incomplete information
- Request deletion of your data, where applicable
- Limit or object to the processing of your data
- Withdraw consent for marketing communications at any time
- Request a copy of your data in a portable format
To exercise these rights or make inquiries, please visit our Contact Us page. We will respond to your request in a timely and respectful manner.
11. Final Note
We appreciate your trust in Hogller. Your privacy is a top priority, and we are dedicated to maintaining the confidentiality and integrity of your data. For any further assistance, please don’t hesitate to reach out via our Contact Us page.